ASSL Security Services Jamaica Limited

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Chairman Outreach


The aim of the ‘Chairman Reaching Out Line’ / chat service is to help employees deal with stress, anxiety and job security that can be induced by working during this time of the global pandemic. The Chairman seeks to help employees in this current crisis, by supportively engaging with employees in an empathic, collaborative, and empowering process. He seeks to provide coping strategies for the current crisis, suggestions for online resources/information, open pathways for long-term solutions to underlying issues or preventative measures and focus specific next steps the employee can take to follow up on after chatting with him. Note that chat information may be stored for future reference in aiding to support the employee with relief efforts.

Wellness and Stress Related Online Resources



  • Confidential one-to-one chat with the Chairman
  • Real time chat technology
  • Short-term support for employees who are overwhelmed and difficulty coping with the current pandemic.


Click links below to undergo a free mental health assessment and guidelines on how to cope with stress and anxiety during COVID-19

  1. Black Dog Institute Online Clinic: link
  2. Camh Mental Health and the COVID-19 Pandemic: link


Covid-19 is an infection caused by a coronavirus related to the common cold virus. Those affected by COVID-19 can exhibit symptoms ranging from mild to severe, similar to the cold and flu, such as fever, cough and difficulty breathing. They can also experience nausea and diarrhea. In some cases, those who have COVID-19 may show no symptoms.

Get support from team members: Develop a buddy system.

  • Monitor each other. Encourage each other to take care of oneself. Share opportunities for stress relief (rest, routine sleep, exercise and deep breathing).
  • Practice breathing and relaxation techniques.
  • Maintain a healthy diet and get adequate sleep and exercise.

All the issues you might need to address during this pandemic situation may feel overwhelming. It can be useful to identify which things are actually problems that need to be solved or addressed, and which are just worries that are not necessarily grounded in reality. Click here for some steps you can take to resolve issues that come up for you.

This time may be very challenging for children and adolescents, some of whom might not understand the reasons for school closures and the cancellation of extracurricular activities. In addition, they are likely to be bombarded with information through social media and from their friends that can cause anxiety and alarm. 

Young people may also sense the anxiety of their parents, and worry about their own health and that of other family members. For example, young children may not understand why they can no longer hug a grandparent.

Children need to be reassured in a way that is age appropriate. Click here for some tips on how to talk to your children and family. 

Our stress and anxiety generally cause us to focus on negatives and trigger “what if” questions, such as “How will I cope if I get sick?” or ” How will I manage if I have to self-isolate?” They can also drive us to think worst case scenarios. 

In stressful situations, people often overestimate how bad the situation can get, but underestimate how well they will be able to cope. People are resilient and have coping skills they use everyday. 

  • Think of difficult or challenging situations you have an encountered that you were able to manage. Even if things weren’t perfect, what did you do to cope with the situation?
  • Remind yourself that you can handle stress and that if you feel you need support, you can reach out to family, friends, colleagues or professionals. 
  • Remember our collective resources
  • Try to replace catastrophic thoughts with something like, ” This is definitely a difficult time, but we will get through it together.”
  • Don’t underestimate what you are able to do when faced with challenges.  

Quarantine (separating well people who have been exposed to the virus, to see if they become ill) and self-isolation (separating people who have symptoms so that they can’t infect others, including clse family members) are sometimes needed to prevent the spread of a virus in a community including close family members. Click here for guide to self isolation which provides advice on how too proceed if you are in the situation. 

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